Trust & Safety Intern

Week 1: findlucid mission and the stakes of safety

• Study findlucid's mission, member promises, and why trust and safety is core to a dating web app.
• Learn the remote tooling and the confidential way safety cases are handled.
• Meet your mentor, agree on your weekly schedule, and write your personal learning plan.
• Read the intern handbook and the confidentiality rules for sensitive case material.

Week 2: Policy foundations

• Study findlucid's Terms of Service and community guidelines, including the peer-to-peer meeting disclaimer.
• Learn how policies turn into enforcement categories: what counts as what, and why precision matters.
• Exercise: read sample scenarios and label the category and severity, then compare with your mentor's labels.
• Discuss how bias and ambiguity show up in moderation, and how audit trails keep decisions honest.

Week 3: The safety toolkit and escalation judgment

• Study findlucid's safety toolkit: reporting, blocking, ghost and discreet modes, and member controls.
• Learn escalation judgment: what is urgent, what is not, and what information an escalation must include.
• Exercise: draft escalation notes for sample cases and have them reviewed line by line.
• Shadow a report-review session as a silent observer.

Week 4: Evidence, privacy, and Beacon AI boundaries

• Learn evidence preservation: capturing reports accurately without altering or spreading them.
• Study privacy boundaries: trainees only ever see case material inside supervised exercises.
• Learn where Beacon AI helps members (guided self-service) and where a human must step in.
• Phase 1 checkpoint review with your mentor and updated learning plan.

Month 2: Supervised triage exercises

• Practice triage on curated sample content with your mentor: severity labels, category, and recommended next step.
• Every exercise is reviewed and corrected; feedback is documented as your learning record.
• Draft safety acknowledgment messages from approved templates and review them with your mentor.
• Weekly mentor topics: pattern recognition, writing neutral case summaries, knowing when you are unsure.

Month 3: Knowledge-base drafting and escalation practice

• Draft and improve safety help articles as learning exercises, reviewed before any use.
• Practice building a complete, neutral case file: evidence, timeline, category, escalation note.
• Shadow live moderation review with the founder and discuss the decision logic afterward.
• First portfolio piece: a polished sample case file demonstrating your judgment.

Policy analysis project (Months 4 to 6)

Pick one policy area, such as harassment or scams, study how three platforms handle it, and write an analysis of what works and what does not.

• Written policy analysis memo with cited examples.
• Recommended improvements, presented to your mentor.

Safety education series (Months 7 to 9)

Draft a short series of member-facing safety education pieces as learning exercises, learning how to teach safety without alarming or blaming members.

• Three draft education pieces with revision notes.
• A note on tone: what you changed and why.

Scam-pattern study (Months 10 to 11)

Study common dating-app scam patterns from public sources and draft a detection guide for a new reviewer, built entirely from supervised exercises and public material.

• Scam-pattern detection guide with examples and red flags.
• Presentation of your guide to your mentor.

Capstone (month 12)

Month 12: present your year of work, including your case file, policy memo, and detection guide, to the founder; discuss how your judgment developed and where you want to go in trust and safety.